Privacy Policy - MitoThrive

Privacy Policy

Hey there! We're MitoThrive, and we want to be totally upfront about how we handle your information. This privacy policy lays it all out in plain English - no fancy legal jargon here.

What Information We Gather

When you shop with us or browse our site, we collect some basic info to make your experience better. Think of it like introducing yourself to a new friend - we need to know a bit about you to help you out properly.

Personal Details We Collect

  • Your name and where to send your order
  • How to reach you (email and phone)
  • Payment info (don't worry - we use super secure processors)
  • What you've bought from us before
  • Messages you send to [email protected]

Website Stuff We Track

Our website automatically picks up some technical details - kind of like footprints in the sand. This includes things like:

  • What type of device you're using
  • Which pages catch your interest
  • How you found us

How We Put Your Info to Work

We're not just collecting data for fun - we use it to:

  • Get your orders to you quickly and correctly
  • Keep you in the loop about your purchases
  • Answer your questions and help you out
  • Make our website and products even better
  • Keep the bad guys away (fraud protection)

Sharing Your Information

We're pretty picky about who we share your info with. Only trusted partners who help us serve you better get access, like:

  • The folks who deliver your packages
  • Companies that process your payments safely
  • Marketing helpers (only if you're cool with it)

Your Privacy Rights

You're in charge of your info! You can:

  • See what information we have about you
  • Fix anything that's not quite right
  • Ask us to delete your data
  • Stop getting marketing emails
  • Get a copy of your data

Keeping Your Info Safe

We take security seriously - like, really seriously. We use top-notch encryption, secure payment systems, and keep everything locked down tight. Only the people who absolutely need to see your info can access it.

Get in Touch

Got questions? Concerns? Just want to chat about privacy? Reach out to us at [email protected] - we're always happy to help!

Kid's Privacy

Our products aren't meant for kids under 13, so we don't collect their information. If you're under 13, please get a parent or guardian involved.

Cookie Business

Yep, we use cookies - not the chocolate chip kind, unfortunately. These help us remember your preferences and make our site work better. You can always control these through your browser settings.

California Residents

If you're in California, you've got some special rights under the CCPA. You can:

  • Find out exactly what info we have about you
  • Ask us to delete your data
  • Tell us not to sell your info (though we don't do that anyway)
  • Still get the same great service even if you exercise these rights

Using our website means you're okay with these privacy practices. We might update this policy now and then, so check back occasionally to stay in the loop.